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Lock & Mercer

Mateo Rojas

Trust

Mateo Rojas designs the parts of a product that decide whether a stranger believes it.

The work starts at the end. Before deciding what earns a verified badge, decide what removes it, who can trigger that, how fast it happens, and what a user sees during the gap between a report and a decision. Designing issuance first produces a system where revocation is an admin button nobody has the authority to press.

A badge that cannot be withdrawn is not a verification. It is decoration with legal exposure, and users work that out faster than most teams expect.

Works from Bogotá.

Mateo Rojas, Trust
Role
Trust
Company
Lock & Mercer
Based in
Bogotá, Colombia

Responsible for

Designs claims a user can check. Verification, provenance, revocation, and what a product is allowed to imply.

The rest of the team